Is your business stuck in the past when it comes to onboarding?
If you’re not sure, you certainly aren’t alone. The importance of a good first impression with your new hires really can’t be overstated, especially when you consider the following:
- Many companies fail to effectively reflect company culture and values when bringing on new talent, essentially making those fresh hires feel like outsides
- Onboarding can be incredibly time-consuming when done in-person and without the help of the right tech
- Inconsistencies in onboarding leads to human error and therefore gaps in employee knowledge
Thus the rise of webinars and online education to streamline the onboarding process. Much like companies are utilizing compliance and risk management software, tech solutions continue to permeate through the corporate world to make our lives easier.
Whether you’re embracing the remote work revolution or simply feel like you’re current onboarding strategy needs some work, the right tech can help you with onboarding. Regardless of which webinar platform you’re currently using, consider the following tips for your next onboarding sessions.
Personalize the Experience
There’s a massive difference between relying solely on replays versus providing personalized onboarding for your talent. If your hires feel like they’re doing little more than watching the virtual version of a lofty employee handbook, they’re going to lose interest.
Part of the beauty of webinars is that you can relay essential information in a totally unique manner during each and every presentation. While the content can stay the same, the specific details and tone of your webinar are totally dynamic.
This means you should alter your webinars in such a way that it addresses the specific wants and needs of the role being presented. For example, a startup hiring for a developer and growth marketer shouldn’t rely on the exact same script or talking points since the roles are night and day.
Don’t Try to Cover Everything Under the Sun
Bear in mind that people can only take in so much information at once, especially when they’re not sitting right beside you.
Although webinars offer attendees the opportunity to ask questions and receive clarification, you should either break up your onboarding process into multiple sessions or laser-focus on the essentials before meeting in person (unless the employee is totally remote).The last thing you want to do is accidentally overwhelm your new hires during onboarding.
Save Your Best Presentations
If you conduct a webinar that totally knocks it out of the park, make sure you save it for future use or as a point of reference for employees. Keeping that presentation available in a company folder gives workers a reference point for what they need to know and likewise holds workers accountable for what they’ve been taught.
Don’t Be a Robot
Webinars don’t have to be dull. Beyond showing a bit of personality, be sure to focus on much more than the “suit and tie” aspects of your company. This includes your culture, mission statement and perhaps even cracking the occasional joke if appropriate.
Offer Some Back-and-Forth
Again, webinars are unique in the sense that they represent a two-way form of communication. Therefore, you shouldn’t do all of the talking but rather provide your new hires ample opportunities to ask questions. These sort of Q&A moments not only clue in your employees on policy, but also allow you to get to know each other a bit better.
Webinars are a fantastic tool for onboarding if you know how to use them properly. Sticking to these tips can streamline your process of bringing on new hires and ensuring they have everything they need to start off on the right foot.